Job Description

Key Responsibilities:

• Sales Strategy & Planning:
• Develop and implement effective sales strategies to achieve revenue targets and business growth.
• Monitor market trends, competitor activity, and customer preferences to adjust strategies accordingly.
• Set monthly, quarterly, and annual sales targets for the sales team and ensure these targets are met or exceeded.
• Team Management & Development:
• Lead, coach, and motivate the sales team to achieve individual and team sales goals.
• Conduct regular training sessions to enhance product knowledge, sales techniques, and customer service skills.
• Monitor and evaluate the performance of sales staff, providing feedback and conducting performance reviews.
• Foster a high-performance culture, ensuring that team members are goal-oriented, engaged, and continuously improving.
• Customer Relationship Management:
• Build and maintain strong relationships with both new and existing customers, ensuring a high level of customer satisfaction.
• Assist customers in selecting vehicles based on their needs, budget, and preferences.
• Handle customer inquiries, complaints, and issues professionally and efficiently, ensuring that any problems are resolved promptly.
• Follow up with potential customers and leads to ensure ongoing communication and convert inquiries into sales.
• Sales Process Management:
• Oversee the entire sales process from lead generation to vehicle delivery, ensuring a smooth and efficient transaction for customers.
• Ensure that all necessary paperwork (contracts, financing, registration, etc.) is completed accurately and on time.
• Collaborate with the finance team to offer appropriate financing options and ensure smooth approval processes.
• Maintain accurate records of customer interactions, sales activities, and performance metrics.
• Marketing & Promotion:
• Collaborate with the marketing department to develop and execute promotional campaigns, events, and advertisements to attract new customers.
• Promote and leverage online platforms, social media, and other marketing channels to generate leads and increase brand awareness.
• Ensure that the dealership or showroom is visually appealing and all promotional materials are up to date.
• Inventory & Stock Management:
• Work closely with the inventory and purchasing teams to ensure adequate stock levels of vehicles and related products.
• Monitor vehicle inventory and sales trends to ensure that popular models are available and unsold stock is minimized.
• Manage vehicle trade-ins and ensure accurate pricing for used car sales.
• Reporting & Analysis:
• Track and analyze key sales metrics, including conversion rates, average deal size, customer acquisition cost, and profit margins.
• Prepare regular sales reports for upper management, highlighting performance, trends, and opportunities for improvement.
• Use data-driven insights to optimize sales strategies and improve team performance.
• Collaboration & Coordination:
• Work closely with other departments such as marketing, finance, service, and operations to align goals and ensure a unified approach to sales and customer service.
• Coordinate with the service department to ensure post-sale service is offered and customer satisfaction is maintained after the sale.
• Participate in dealership meetings, industry events, and networking opportunities to enhance the brand's visibility and foster business relationships.

Skills and Qualifications:

• Education: Bachelor's degree in Business, Marketing, or a related field is preferred.
• Experience: 5+ years of experience in automotive sales, with at least 2 years in a managerial or supervisory role.
• Skills:
• Strong leadership and team management abilities to motivate and guide a sales team.
• Excellent communication and interpersonal skills for interacting with customers, staff, and management.
• Solid understanding of automotive products, features, and industry trends.
• Ability to develop sales strategies, set targets, and analyze performance.
• Strong negotiation, closing, and customer service skills.
• Proficiency in CRM software, Microsoft Office Suite, and automotive sales management tools.
• Problem-solving abilities and the ability to handle customer concerns with professionalism and care.
• Ability to thrive in a high-pressure, target-driven environment.

Preferred Qualifications:

• Experience with luxury, high-end, or specialty automobiles.
• Automotive sales certifications or training (e.g., manufacturer-specific certifications, automotive sales professional training).
• Knowledge of digital sales platforms and experience with online car sales.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Diploma (Preferred)

Experience:

• Business development: 4 years (Preferred)
• total work: 5 years (Preferred)

Language:

• Tamil (Preferred)

Work Location: On the road