Job Description

About the internshipSelected intern\'s day-to-day responsibilities include:1. Call new leads and reach out to app downloaders to convert them into subscribers
2. Pitch and close deals by giving tailored pitches, handling objections, and closing effectively
3. Upsell and retain customers by offering upgrades and ensuring long-term satisfaction
4. Make cold calls to connect with potential customers and expand reach
5. Report progress and refine approaches by tracking performance metrics
6. Answer calls and resolve app-related issues, assisting customers with problems and queries
7. Follow up with users to ensure satisfaction and resolve any ongoing issues
8. Onboard new users by guiding them through the app\'s features and functionalities
9. Collect feedback from users to gather insights for improving the app experience
10. Collaborate with the tech team to address and resolve recurring issuesSkill(s) requiredClient Relationship CRM MS-Excel SalesEarn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 13th Sep\'24 and 18th Oct\'243. are available for duration of 6 months4. have relevant skills and interestsOther requirements1. Excellent Communication Skills: Clear, confident, and persuasive on the phone2. Customer-Centric Attitude: Ability to understand customer needs and provide effective solutions3. Sales Skills: Experience in sales, especially telephonic, with a track record of closing deals4. Problem-Solving Ability: Quick thinker who can resolve issues efficiently5. Multilingual (Hindi/English): Fluency in both languages to handle diverse customer groups6. Tech-Savvy: Comfortable with using and explaining app features and tech-related issues7. Patience and Empathy: Ability to handle frustrated or confused customers calmly8. Target-Driven: Motivated to meet and exceed sales and support goals9. Adaptability: Willing to learn and adapt to new sales tactics or customer support tools10. Prior Experience: Preferred background in marketing, customer service, or SaaS salesPerksCertificate Letter of recommendation Informal dress codeAdditional informationStipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (15% of sales).Number of openings2About Xero Apps Private LimitedXero Apps has mobile applications like Kirana Fast (launched) & Liquor Fast (in development). Both apps are made for inventory management & billing.Activity on InternshalaHiring since October 202121 opportunities posted8 candidates hired

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