Objectives of this role
• Handle huge volumes of inbound and outbound telecalling
• Improve organisational efficiency through diligent observation skills as a telecaller
• Help the company grow by finding opportunities in customer requirements
• Resolve complaints, provide solutions and follow up with customers
Responsibilities
• Make reports and documentation based on conversations that took place during telecalling
• Report the analysis and observation to the team lead
• Adhere to organisational guidelines and methodology while telecalling
Required skills and qualifications
• Bachelor's degree or high school diploma
• Strong communication skills and command of the English language
• Previous experience in a telecaller job or similar role
• Data entry skills to complement the telecalling work
Preferred skills and qualifications
• Research skills for telecalling and reaching out to new clientele
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Required)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Application Deadline: 08/06/2024
Expected Start Date: 22/07/2024
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