Job Description

Job Summary:
We are looking for an enthusiastic and detail-oriented Sales Coordinator with multilingual proficiency to support our US-based clients. The ideal candidate will possess excellent communication skills in English , Telugu , Punjabi , Tamil , Hindi , Marathi , and additional languages such as Kannada and Malayalam . The role involves managing client relationships, coordinating sales operations, and ensuring seamless communication between the company and clients. This position plays a pivotal role in driving client satisfaction, tracking sales processes, and supporting the sales team in achieving business objectives.

Key Responsibilities:

Client Coordination:

Serve as the primary point of contact for US clients, addressing inquiries and ensuring prompt responses.

Build and maintain strong client relationships through consistent communication and follow-ups.

Understand client requirements and relay them effectively to internal teams.

Sales Support:

Assist the sales team in preparing quotations, proposals, and contracts.

Track sales orders and ensure timely processing and delivery.

Collaborate with the logistics and packaging teams to meet client-specific needs.

Market Insights:

Monitor US market trends and share insights with the sales team to identify new opportunities.

Research competitor activities and client preferences to enhance service offerings.

Maintain up-to-date knowledge of the company's products and services.

Operational Efficiency:

Coordinate with quality control and batter manufacturing units to ensure product standards meet client expectations.

Manage client feedback and work with relevant teams to address issues or improve processes.

Track and report on sales metrics and provide updates to management.

Multilingual Communication:

Effectively communicate with clients and stakeholders in multiple languages, including English , Telugu , Punjabi , Tamil , Hindi , Marathi , Kannada , and Malayalam , to cater to diverse client needs.

Translate client requirements or feedback for internal teams where language-specific nuances are critical.

Skills:

Excellent proficiency in English , Telugu , Punjabi , Tamil , Hindi , Marathi , Kannada , and Malayalam (additional languages are a plus).

Strong organizational and multitasking skills with attention to detail.

Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.

Knowledge of international trade and export processes is an advantage.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Compensation Package:

• Performance bonus
• Yearly bonus

Schedule:

• Night shift
• US shift

Work Location: In person

Expected Start Date: 30/11/2024