Job Description

• Listen to customer requirements and budget & assist customer to show all products display.
• Collect customer details as per KYC, Provide Privilege e -Card If required.
• Give awareness about product based on brand, quality, price and required product.
• To cross check the measurement details and requirements.
• To help customer to choose right product & ensure customer is aware about the features of product.
• Cross check the selected products After Sales Order.
• Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.
• Handover sales order to delivery section and mention the date ,time and payment mode
• Ensure the proper delivery.
• After Service -

Maintain Relationship With Customer. To give a feedback call regarding product and installation

• Customer service -
• 1. To provide quick response.
• 2. Handover to concerned dept.
• 3. Ensure they get proper solution

Service -

• Provide the Installation Instructions, return policies, guarantee policies, customer care number.
• Ensure the closed complaints with the customer whether he / she satisfied (feedback).
• Display update against available stock.
• Daily display checking and remove out of stock.
• Remove discontinued products & broken / damaged items from display.
• Ensure the neatness and cleanliness
• Ensure the price tag And product description on displayed materials
• Follow up Enquiry Customers daily & weekly
• .Participate In Training Program.
• Maintain training diary, must participate all training class
• Catalogues
• Keep Catalogues and update properly.
• Enquiry of order requirements.
• Short supply of products.
• Customer complaints.
• .Daily Sales reports
• Maintain high customer satisfaction pre & post sales.
• Provide 100% swift service availability to meet customer needs on incase of urgency.

Job Type: Permanent

Pay: ?13,500.00 - ?15,000.00 per month

Jadwal:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 1 year (Preferred)

Work Location: In person