Job Description

Automobile Sales Executive

Position: Automobile Sales Executive
Reports to: Sales Manager / Showroom Manager
Location: [Bhopal]
Department: Sales and Marketing
Job Type: Full-time, Permanent

Job Overview:

An Automobile Sales Executive is responsible for promoting and selling vehicles to customers while providing excellent service and a positive buying experience. The role involves prospecting new customers, building relationships with clients, conducting vehicle presentations, and closing sales to meet individual and team targets. The ideal candidate will have a passion for automobiles, excellent communication skills, and the ability to thrive in a competitive sales environment.

Key Responsibilities:

• Customer Engagement:
• Greet customers warmly and assess their needs, preferences, and budget.
• Provide information about different vehicle models, features, pricing, and financing options.
• Build rapport with customers and offer personalized service to enhance their buying experience.
• Follow up on inquiries, walk-in customers, and leads generated through various channels (phone, email, website, referrals).
• Sales Process Management:
• Conduct vehicle demonstrations, test drives, and explain key features of the automobile.
• Prepare and present accurate vehicle quotes and financial options.
• Negotiate prices, trade-in values, and financing terms in collaboration with the finance department.
• Close sales transactions by facilitating the completion of required paperwork and guiding customers through the purchase process.
• Product Knowledge:
• Stay updated on product offerings, specifications, and market trends.
• Effectively communicate product features, benefits, and competitive advantages to customers.
• Attend product training sessions and keep abreast of new models, features, and technological advancements in the automobile industry.
• Customer Relationship Management:
• Maintain regular contact with potential and existing customers through follow-ups, updates on new stock, and after-sales services.
• Handle customer inquiries, resolve concerns, and manage complaints in a professional manner.
• Develop a loyal customer base by providing outstanding service and follow-up.
• Sales Goals and Reporting:
• Meet and exceed monthly and annual sales targets and KPIs.
• Maintain accurate customer records, sales activities, and inventory reports in CRM systems.
• Track sales performance and contribute to sales strategy development.
• Collaboration:
• Work closely with the marketing and customer service teams to drive sales and improve customer satisfaction.
• Collaborate with the finance department to ensure smooth financing and paperwork processing.
• Market Research & Competitor Analysis:
• Stay informed about competitor products, pricing, and promotions.
• Monitor local market trends and customer preferences to adjust sales tactics.
• Administrative Duties:
• Assist in showroom organization, including maintaining the cleanliness of the vehicle display area.
• Manage the ordering of marketing materials and promotional items as needed.

Key Skills and Qualifications:

• Experience:
• Proven experience in automobile sales or a related sales field (preferred but not required).
• Prior experience in customer service or retail sales is an advantage.
• Education:
• High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
• Technical Skills:
• Strong proficiency with CRM software, MS Office Suite, and basic sales tools.
• Communication Skills:
• Excellent verbal and written communication skills.
• Strong negotiation and closing skills.
• Interpersonal Skills:
• Friendly, approachable, and customer-focused attitude.
• Ability to work well in a team and handle individual tasks independently.
• Other Requirements:
• Valid driver's license.
• Passion for automobiles and a willingness to stay updated with industry trends.
• Ability to work flexible hours, including weekends and holidays (depending on dealership operating hours).

Work Environment:

• This role is primarily showroom-based, with some time spent on the road for customer test drives and outreach.
• Sales executives are expected to wear professional attire and maintain a well-groomed appearance.

Growth Opportunities:

Automobile Sales Executives have the opportunity to advance into managerial roles, such as Sales Manager or Showroom Manager, with performance-based incentives and career development opportunities.

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Compensation Package:

• Performance bonus

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Sales executive: 2 years (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person