We are looking for an enthusiastic and engaged customer care executive to boost our sales by reaching out to our current and potential customer. Role and Responsibility
Knowing all the details of the product or service offerings.
Good knowledge at Loan field
Regularly updating and obtaining the lists of individual contact details.
Stay updated with market trends to better serve customers.
Identify customer needs and provide solutions through the company\xe2\x80\x99s products and services
Build and maintain positive relationships with future prospects.
Conducting each function with the utmost respect, regardless of the behavior of the other.
Keep record of every customer interaction and sales activities.
Requirements
Graduation or equivalent
Having good knowledge about Loan
preferred loan experience
Priorly experience working as a telecaller or in a similar role
Having done a sales-related training program
Knowledgeable with computers
Having exposure to cultural norms and diverse viewpoints
Ability to change the communication style on unusual events
Excellent interpersonal, research, and record-keeping skills
Having the capability to receive critics without internalizing them