Job Description

AKB Motors LLP , a reputed TVS dealership, is seeking a dedicated and customer-focused Sales Executive to join our team. This role involves interacting with customers, ensuring a smooth service experience, and maintaining positive relationships.

Responsibilities:

• Welcome customers to the showroom or field locations with a warm and professional demeanor.
• Understand customer needs by asking insightful questions and conducting product demonstrations (both static and dynamic).
• Provide detailed explanations of vehicle features, offers, and promotions to enhance the customer experience.
• Recommend the best-suited products based on customer preferences and needs.
• Clarify and negotiate terms of offers while effectively handling objections.
• Manage the end-to-end vehicle delivery process, including inspections, documentation, and feature presentations.
• Conduct follow-ups after vehicle delivery (3 days, 1 month, and every 6 months) to ensure customer satisfaction.
• Collect feedback on the sales experience and recommend cost-effective solutions to build customer trust.
• Invite customers to events, promotions, and service bookings to maintain long-term relationships.
• Actively participate in Below-the-Line (BTL) marketing activities to generate leads.
• Prospect new customers through cold calls and referrals.
• Update and maintain customer details in CRM and DMS systems within 24-48 hours.

Requirements:

• Proven experience in sales or customer service (experience in the automotive industry is a plus).
• Strong communication and interpersonal skills.
• Ability to understand customer needs and deliver tailored solutions.
• Proficiency in using CRM and DMS tools for tracking and reporting.
• Self-motivated, with a results-driven mindset.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunities for growth and professional development within a dynamic dealership.
• A supportive and collaborative work environment.

Drive your career forward with AKB Motors LLP - your trusted TVS dealership!

Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Compensation Package:

• Performance bonus
• Yearly bonus

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 7561044044