Job Description

Qualification Required : Any UG Graduation ( Electronics & Communication / Electrical / Electronic degree is a Plus )

Skill Set Required: : People's Person, Time Oriented, Great Verbal & Written Communication Skills, Basic Math Skills, Basic Computer Literacy, Handle Customers Relations & Complaints, Crisis Management, Administrative Skills, Attention to Detail, Voice Inbound & Outbound Process, Email Inbound and Outbound Process and Chat Inbound Process

Experience : 0-2 Years (Freshers can also apply)

Department : Sales & Marketing

Location : Onsite Ahmedabad ( Office work )

Job Responsibilities

• Provide Pre-sales technical assistance, services and products education.
• Work on sales support services and provide technical and commercial back up as required.
• Support marketing activities by attending trade shows, conferences and other marketing events.
• Generate and process new sales leads, inquiries and purchase orders as necessary.
• Answer Emails, Phone calls and chats from customers and deal with queries as they arise.
• Follow up with customers to make sure that they are satisfied with a particular product or service.
• Experts pay attention to detail, as customers may have the same problems; report the problems as necessary.
• Deal with any customer complaints and resolves the issue as necessary
• Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
• Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
• Solicit cross-selling and up-selling opportunities within the customer care experience.
• Take the extra mile to engage the customer

Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Schedule:

• Day shift
• Morning shift

Education:

• Bachelor's (Required)

Experience:

• Sales executive: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person