Job Description

Good Techno Commercial Knowledge Written and verbal communication skills - needed for communicating with a range of people, both internally and externally, as well as presentation skills. Negotiating skills. Ability to think strategically. Strong Customer Centric Approach. Co-ordinate with internal team and ensure that customer mails queries are answered in a timely manner. Manage Front End Customer communication pertaining to orders. Attend Participate review progress updates calls with Customer. Maintain & update customer communication tracker (Order related) on daily basis and co-ordinate with internal team for closure in a time bound manner. Escalate & discuss pending issues & OTD issues on daily basis. Commercial & Technical Review of Orders. Customer account Reco. and Receivables follow-up. Ensure timely entry of orders in the system and OA issues within specified time frame. Manage Customer portals for details such as New Order, & OA Issuance & Forecast. Maintain close follow-up contact with customer and provide necessary feedback to management on customer issues related to orders delivery etc.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• Manufacturing: 5 years (Preferred)

Work Location: In person

Expected Start Date: 16/11/2024