Job Description

Your RoleJob description:-Work towards the Mission statement provided for Power Technique Service (PTS) Division-The Individual should bear a positive attitude to make an efficient, agile, and service-driven organization
- Responsible for PTS Business for the respective region: Achieve budgeted order booking & sales targets- Generate & manage direct Sales with on-demand key accounts, non-buying / lost boys customers conversion-Identify Non-service Taking customers & Educate benefits of availing Genuine services & spares.- Focus product promotion- Evaluating market potential and gaining market share.- Capable of independently handling Spare parts / Service Quotes.- Regular evaluation of Pending orders and timely execution- Check on Dealer & Direct receivables- Reaching the end customer and creating 1-1 Relationship directly as well as through dealers- Retain existing customer loyalties with increasing YOY.- Keep Tap on the competition, Nongenuine market pricing, and their product performance- Collect data from the field on Spurious parts sources- Co-ordinating with PTS marketing for the promotion of special schemes in the territory- Establishing Annual service contracts, Extended Warranty, Rate contracts with Large & Key accounts- Give Feedback to parts marketing form field on competition pricing and consumption of parts- Dealer DMS & PGA-II Implementation- Support to dealer on pending issues / Payments- Supporting dealers in Negotiating major deals- Territory Coverage- Close interaction with Field service engineers for business potential- Organize & conduct Promotional activities like Service Camps/Road Shows and other field activities- Capable of conducting in-house training for key customers & dealer team
- Effective & timely update of PTS Systems (DMS, C4C)-Work on Dealer Team management - Guide dealer (Dealer & Customer), Stock recommendation & ensure adequate inventory stock at dealer end basis installed units.Customer Relationship
- Collect customer feedback on Spares Pricing & Quality
- Analyse escalated customer-related problems and work with dealer team to resolve them
- Analyse factors causing dissatisfaction among customers,-Review measures and take corrective action in coordination with Regional Service ManagerCompliance with Corporate Guidelines
- Follow in letter and spirit the Atlas Copco Vision, Mission and core values
- Comply with the Atlas Copco Business Code of Conduct
- Comply with the policies and procedures communicated from time to time
- Perform any other tasks given by supervisor from time to time in order to enrich the Corporate CultureCity: HyderabadApplications open till 30th June 2024.To succeed, you will needQualifications: Degree or Diploma in Mechanical/Electrical EngineeringKnowledge :-3 to 8 years experience-Spares sales in Compressor / Construction/ Mining industries will be an added advantage-Good knowledge of Air compressors, Engines will be preferred- Language Known - TeluguPersonality Requirements
-Good communication Skills with an open-minded attitude-Always Ready to gain Knowledge of products and channel dynamics-Computer Skills - E-mails, MS Office must.-Interpersonal skills - Approach to Customers professionally-Energetic, enthusiastic, and able to meet stringent deadlines-Ability to Handle / Deliver under pressure-Excellent eye for details-Work requires willingness to travel within the designated territory in all modes at all times (Approx. 80% of Working time)-Creativity / Innovative Ideas to resolve issues and satisfy Customers-Basic knowledge of Technical Service & Schedule MaintenanceIn return, we offer you

• A friendly, family-like atmosphere
• Plenty of opportunities to grow and develop.
• A culture known for respectful interaction, ethical behavior, and integrity.
• Potential to see your ideas realized and to make an impact.
• New Challenges and new things to learn every day

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HyderabadLast Day to Apply22-07-2024Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Atlas Copco