Secureworks? (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, SaaS security platform and intelligence-driven security solutions, informed by 20+ years of threat intelligence and research, no other security platform is grounded and informed with this much real-world experience. www.secureworks.com
We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about ?what?s next.? We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.
Role Overview
The Sales EngineerPoC Specialist is responsible forprovidinggreat Proof of Concept experiences, where prospects can test drive the Taegis XDR solution on their environment. In this process, you are responsible for and end-to-end delivery of the platform: from intake, evaluation of success criteria, onboarding and demonstrating value.
Your broad experience in this field will allow you tosupport prospects with the deployment, configuration and troubleshooting of endpoint agents, network sensors, cloudand API integrations. This role requires expertise in these fields to anticipate and overcome potential deployment challenges.During the PoC you will have regular meetings with the prospect to explain details on the platform, analyse security alerts and to deliver success.
Being part of the Labs & Simulations team, you will also be part of delivering Interactive Demo?s, where attacks are simulated in a real time lab. Utilizing an on-demand generated lab environment, that includes both an attack machine, victim machines and network, you can show the value of an OpenXDR platform that is capable to detect nation state adversaries.

Team success comes from collaboration, both within the team as with other teams and from continuous improvement, knowledge sharing, process optimization while being supported by SME?s and Product Support.
Role Responsibilities

• Collaborate with the Sales Engineer team to discuss customer requirements and success criteria to deliver
• Install, configure, and deploy endpoint agents, network sensors, and other components of the Taegis XDR solution

• Integrate Taegis XDR with customer SaaS applications,APIs and leverage Taegis XDR automations to deliver customer requirements
• Build required reports with the build-in report generator and PowerBIcustom dashboards
• Analyse security alerts and build investigations
• Provide technical support to customers during the PoC deployment and testing process
• Maintain documentation related to the deployment and configuration of Taegis XDR

• Have regular calls with the customer to initiate the PoC, provide regular updates and a conclusion call
• Partner with other lab and simulation stakeholders throughout Secureworks, including CTU, Incident Response, SecOps, Adversary Group
• Collaborate with Product Engineering on new capabilities and configuration options
• Define, document, and perform best practices and strategies regarding lab deployment and maintenance
• Analyze and identify areas of improvement with management and related operations processes, procedures, and documentation

• Understand the current CyberSecurity Platform application infrastructure
• Continuously learn and stay up-to-date on the latest technologies, tools, and methodologies related to Taegis XDR and endpoint/network security
• Work effectively in a fast-paced and constantly changing environment

Requirements

• Enjoy working with customers
• Excellent communication skills and proficiency in English
• Solid presentation skills
• Hands-on admin experience with automation integrationswith for example ITSM?s such as ServiceNow and Zendesk;Pagerduty; Atlassian products and others
• Effective troubleshooting mindset and problem solving skills to resolve system, script and functional errors

• Hands-on experience with EDR and/or AI based Next Generation AV solutions (EPP)
• Should beproficientin at least, preferably two of the following domains:
• 
  Cloud Computing (AWS, Azure, Google Cloud)

High level Cloud architecture
Experience with commonly used cloud services (VPC, EC2, S3, Azure Compute and Firewall)

SaaS API integrations (Crowdstrike, SentinelOne, Office 365, OKTA)
Log integrations (VPC flow logs, Azure Eventhub)
Containers and Serverless Computing
Setting up SOAR integrations with 3rd party platforms (e.g. PagerDuty, ServiceNow, Microsoft Teams)

• Network & System Administration

Hands-on experience with:
Endpoint Agent deployment
Firewalls integrations (Palo Alto,ASA, Check Point, Sophos XG,etc)
Configuring log forwarding for other common security controls (e.g. IDS, AD, Proxies, etc.)

Administration of Windows, Linux and Mac
TCP/IP networking and routing

• Cyber Security

Experience with leveraging threat intelligence

Security event and alert analysis
Incident investigations and response
Running custom search queries and creating suppression rules
Threat Hunting

Preferred Skills

• Understanding of cyber security attacks, threat actor behavior and objectives and penetration testing tools
• Experience with configuring andmaintaining cloud-native applications
• Experience with Microsoft O365 management
• Knowledge of enterprise logging for OS, applications & various security technologies

• Experiencewith the following scripting tools: Python, Json, Powershell and Bash

Here are more reasons to join our team!
Take a look at what we offer and feel free to reach out to us for more details!

• Become part of an innovative team that developsnew solutions for sales engineers!

• You will make the difference on our ability to demonstrate value to our customers
• Development programs and cybersecurity training/ certifications ? because we grow together
• Internal Career Progression Plan for top performers - we encourage you to follow internal opportunities
• Regular workshops ? we are the largest community of cybersecurity experts and we enjoy sharing our best practices during our Communities of Practice and to our trainees;
• Work from home policy ? your time matters

• Medical and Dental subscription ? flexible package and you can include your family members
• Life Insurance
• Annual Performance Bonus

Why work with us?
Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.