Job Title: Sales Counselor Job Overview: We are seeking a dynamic and customer-focused Sales Counselor to join our team. As a Sales Counselor, you will be responsible for effectively communicating with potential customers, managing leads, and guiding them through the sales process. Your role will involve various tasks to ensure exceptional customer service and successful lead conversion. Key responsibilities include: Duties and Responsibilities: 1. Handling Calls and Emails: Managing incoming calls and making outbound calls to prospective customers. Responding promptly and professionally to emails received on the office mail Id. 2. Lead Follow-up and Management: Diligently following up on all leads received through various channels. Ensuring the accurate entry of each lead in the Customer Relationship Management (CRM) system. Maintaining organized and up-to-date records of all call interactions and lead progress. 3. Social Media Engagement: Managing data and leads generated through social media channels. Engaging with potential customers on social media platforms to nurture relationships and drive conversions. 4. Lead Conversion: Using persuasive and consultative sales techniques to convert leads into confirmed customers. Demonstrating a thorough understanding of our products/services and effectively communicating their benefits to potential customers. Closing each lead satisfactorily and achieving conversion targets. 5. Customer Satisfaction: Providing excellent customer service throughout the sales process. Addressing customer queries, concerns, and objections professionally and proactively. Ensuring customer satisfaction by building rapport, understanding their needs, and offering appropriate solutions. Requirements: \xc2\xb7 Previous experience in sales or customer service roles preferred. \xc2\xb7 Strong communication skills, both verbal and written. \xc2\xb7 Excellent communication skills in English and Hindi or Tamil, Telugu, Kannada, Malayalam, Marathi, or Bengali. \xc2\xb7 Excellent interpersonal and negotiation skills. \xc2\xb7 Ability to multitask, prioritize, and manage time effectively. \xc2\xb7 Proficient in using CRM software and other relevant tools. \xc2\xb7 Self-motivated with a result-oriented mindset with a drive to achieve sales targets. \xc2\xb7 Strong persuasion and selling abilities. \xc2\xb7 Basic computer knowledge (MS Office, Excel, Google Sheets, CRM). Qualification: Any Graduate Experience: Minimum 1 year in Sales Salary: Best in industry Company Website: https://www.freedomfromdiabetes.org/ LinkedIn: https://www.linkedin.com/company/freedom-from-diabetes/mycompany/ Contact: hr.team@freedomfromdiabetes.org, jobs@freedomfromdiabetes.org Join our team as a Sales Counselor and play a vital role in promoting our products/services, nurturing customer relationships, and contributing to the overall success of our organization. Job Type: Full-time Day range:

• Monday to Friday
• Weekend availability

Shift:

• Day shift

Travel requirement:

• No travel

Work Location: In person