Sales Counselor
Job Description
We are seeking a dedicated and empathetic Telecaller/WhatsApp Message Grievance Reply Specialist to join our team. The ideal candidate will be responsible for handling customer grievances through phone calls and WhatsApp messages, ensuring timely and satisfactory resolution of issues.
Key Responsibilities:
• Respond to customer grievances and queries via phone calls and WhatsApp messages.
• Maintain a high level of professionalism and empathy while addressing customer concerns.
• Document and track all customer interactions and resolutions.
• Collaborate with other departments to ensure prompt resolution of customer issues.
• Provide feedback to management on recurring issues and suggest improvements.
• Maintain up-to-date knowledge of company products and services.
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
• Cell phone reimbursement
• Food provided
• Paid sick time
Compensation Package:
• Commission pay
• Performance bonus
• Yearly bonus
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Application Deadline: 29/12/2024
Expected Start Date: 01/01/2025
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Job Detail
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Job IdJD3563411
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAS, IN, India
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EducationNot mentioned
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ExperienceYear