Job Description

Operations Co-ordinator

Department Micro Finance Division - Lending to MFIs and other NBFCs


Location Mumbai


No.of Positions 1


Reporting Relationships NSM


Position Grade Assistant Manager


Job Role:





Job Role





• Co-ordinating with business, Credit and CAD team for limit loading.
Co-ordinating with business, Credit and CAD team for limit loading. Placing disbursement requests, query solving and ensuring timely disbursement. Post disbursement, timely recovery of Processing Fees and issuance of PF invoice to all clients on time.
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Generating repayment schedules and sending to all MFI borrowers.

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• Tracking repayment dates of all Corporate loans and sending reminders to customers. Generating demands before repayment date and advising customers. Co-ordinating with Customers and Operation team for timely payment and adjustment of dues. Sending daily MIS for repayment status of customers.
• Timely processing of bills related to MFI business. Solving queries and ensuring timely payment of bills. Sending status of invoice payments at regular intervals to all the concerned teams.
• Tracking receipt of receivable statements of MFI clients and various certificates related to it.
• Tracking of PDDs and resolution of same by talking to respective stakeholders.
• Issuance of AOD and EUC, balance confirmation and FD confirmation to all MFI Clients.
• Submission of UHFCs certificates and other compliance certificates to Risk department at regular interval.
Ensuring portfolio compliances with all the internal as well as RBI guidelines. Following up with RMs/Credits to avoid any case of non-compliance in the portfolio.
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• Excellent written and oral communication skills
• B Com graduate with 5 to 8 years of experience.
• Ability and willingness to learn new things.
Experience in operation department of Bank.
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• Strong Communication Skills (Written and Oral)
• Analytical skills
• Eye For detail

Personality Traits: