Job Title: Sales Coordinator
Company: PhotoExpress
Location: Madhapur, Hyderabad (Work from Office)
Role Overview:
PhotoExpress is seeking a dynamic and customer-oriented Sales Coordinator to join our team. The ideal candidate will play a pivotal role in managing sales queries, ensuring seamless customer experiences, and coordinating with the operations team to deliver top-notch services in the custom printed gifts and photo printing domain.
Key Responsibilities
• Customer Interaction
• Handle incoming sales inquiries via chat, calls, and walk-ins.
• Understand customer needs and recommend the best product fit.
• Build strong relationships with customers, ensuring satisfaction and retention.
• Order Management
• Coordinate with the operations team to ensure timely delivery of orders.
• Collect feedback from customers on delivered orders.
• Customer Retention
• Proactively ask for referrals and maintain consistent communication with customers.
• Address and resolve escalations effectively and promptly.
• Sales Reporting
• Maintain accurate sales data and generate reports.
• Update and manage the CRM system for efficient tracking and follow-ups.
Candidate Requirements
• Education: Graduate with a minimum of 2 years of experience in a similar role or fresher with excellent academic performance.
• Skills:
• Excellent communication skills in English and Telugu.
• Strong customer service and problem-solving abilities.
• Location Preference: Candidates residing in or near Madhapur are highly preferred.
Other Details
• Job Type: Full-time, Work from Office
• Working Days: 6 days a week
Join PhotoExpress and be part of a team that delivers joy through personalized photo gifts and innovative printing solutions.
Apply Now!
Job Type: Full-time
Pay: ?18,000.00 - ?22,000.00 per month
Schedule:
• Day shift
Work Location: In person
Speak with the employer
+91 9963628880
Expected Start Date: 06/01/2025
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