: Sales Coordinator - Technical (BME) Location: Mumbai
Company Overview
Founded in 2015, JD Healthcare has quickly established itself as a trusted partner for hospitals and clinics across the city. JD Healthcare is dedicated to delivering the latest and most advanced surgical equipment to its clients and has built a network of partnerships with the top manufacturers and suppliers in the industry. The company's team of highly trained technicians, delivery system and team of scrubbers is always on hand to ensure seamless service to the hospitals, surgeon. JD Healthcare has a team of effective scrubbers who are well trained to assist surgeons in Trauma, Spine, Neurovascular, Cardiac and Arthroscopy cases. JD Healthcare & JD Lifesciences Private Ltd. Are group companies that serve medical equipment & supplies to healthcare providers as their trusted partners.
Job Overview:
We are seeking a highly skilled and motivated Sales Coordinator - Technical to support our Sales and Engineering teams. This role will primarily involve coordinating the technical aspects of the sales process, assisting with product presentations, and ensuring customer satisfaction. The ideal candidate will have a strong technical background in Biomedical Engineering (BME) and an ability to effectively communicate complex product information to clients and internal teams.
Job Title: Sales Coordinator - Technical (BME) with Tender Roll
Key Responsibilities:
• Sales Coordination:
• Coordinate and support the sales team in managing client inquiries, orders, and quotations.
• Work closely with the sales team to track and manage sales orders, ensuring all customer requirements are met.
• Facilitate communication between the technical team and the sales team to provide technical solutions and accurate product information to clients.
• Assist in the preparation of sales reports and presentations for clients or management.
• Maintain and update customer records in the CRM system.
• Tender Management:
• Manage the end-to-end process of preparing and submitting tenders for biomedical engineering projects or product sales.
• Review tender documents, extract relevant information, and ensure that all tender requirements are met.
• Collaborate with technical, finance, and legal teams to prepare comprehensive and competitive tender bids.
• Prepare cost estimates and ensure timely submission of tenders.
• Follow up on submitted tenders and provide feedback to management.
• Technical Expertise (Biomedical Engineering):
• Provide technical support related to biomedical products or services, ensuring accurate communication with customers.
• Assist the sales team in understanding the technical specifications of biomedical products and solutions.
• Stay updated on the latest trends and developments in the biomedical engineering field to ensure that the company remains competitive.
• Work with engineers or product managers to deliver technical training to the sales team if required.
• Customer Liaison:
• Act as the primary point of contact for customers regarding technical queries related to product specifications, installation, or maintenance.
• Build and maintain strong relationships with clients, ensuring high customer satisfaction.
• Documentation and Compliance:
• Ensure all necessary documentation, including technical specifications, approvals, and compliance certificates, are in place for tenders.
• Keep records of tender submissions, orders, and contracts to ensure accuracy and adherence to company policies.
Skills and Qualifications:
Education:
Bachelor's degree in Biomedical Engineering, Medical Technology, or a related field.
Additional certifications in sales or project management are a plus.
Experience:
2+ years of experience in a technical sales coordination role, preferably within the biomedical or medical device industry.
Familiarity with customer relationship management (CRM) software and sales tracking tools.
How to Apply:
If you meet the qualifications for this position and are passionate about the biomedical industry, please send your resume and cover letter to:
HR Contact Name: Shrutali Natekar
Company Name: JD Healthcare & JD Lifesciences Private Ltd
Email Address: hr@jdhealthcare.in
Phone Number: 7738744160
We look forward to hearing from you
Job Type: Full-time
Pay: ?11,509.77 - ?30,992.73 per month
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)
Work Location: In person
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