Job Description

Location : Goregaon, Mumbai Female candidates are preferred

Company : Crystal Group

Job Responsibilities :

• Order Receipt:

a. Receive and process orders for refrigerated containers from clients and internal

departments.

b. Verify order details, specifications, and delivery timelines.
• Agreement Preparation:

c. Prepare agreements for the lease, rental, or service of refrigerated containers.

d. Collaborate with legal and sales teams to ensure agreements comply with

company policies and legal requirements.

e. Facilitate approval and signing processes.
• Thorough Check and Internal Documentation:

f. Conduct thorough checks and verification of all documentation related to

container orders and agreements.

g. Maintain accurate records of agreements, contracts, and related

documentation.

h. Ensure adherence to internal documentation procedures and standards.
• Internal Order Issuance:

i. Coordinate with logistics and inventory teams to confirm container availability

and readiness.

j. Generate and issue internal orders promptly and accurately.

k. Inventory allocation
• Dispatch Order Issuance:

l. Issue dispatch orders for refrigerated containers based on confirmed orders and

internal processes.

m. Coordinate with transportation and operations teams to schedule dispatches.

n. Ensure timely and e?icient dispatches while maintaining quality standards.
• Customer Coordination:

o. Act as a primary point of contact for customers regarding order status, changes,

and inquiries.

p. Provide updates on order progress and resolve any issues or concerns promptly.
• Quality Assurance:

Address : 501, Synergy Business Park, Goregaon East, Mumbai - 400063, Maharashtra, India

Website: www.crystalgroup.in; | Email: marke?ng@crystalgroup.in; | Mob. No. # 9136121497

q. Ensure all containers dispatched meet quality standards and customer

specifications.

r. Conduct inspections and quality checks as required before dispatch.

Key Performance Indicators (KPIs):

a) End-to-End Operational E?iciency:

b) Accuracy and timeliness of order processing from receipt to dispatch.

c) Compliance rate of documentation and agreement preparation.

d) On-time issuance of internal and dispatch orders.

e) Customer satisfaction ratings related to order fulfillment and communication.

Qualifications :


? Bachelor's degree in Business Administration, Logistics, or a related field.

? 2+ years of experience in operations coordination, preferably in logistics or

container management.

? Strong organizational and multitasking abilities with attention to detail.

? Excellent communication and interpersonal skills.

? Proficiency in MS O?ice (Word, Excel, Outlook) and experience with ERP

systems is advantageous.

Benefits :

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Dynamic work environment in a growing company.

Application Process :

Interested candidates should submit a resume and cover letter detailing their qualifications and

relevant experience to marketing@crystalgroup.in