Job Description

Job Summary: The Sales Coordinator will play a key role in supporting the sales team, managing customer relationships, and ensuring efficient sales operations. This position requires excellent organizational skills, strong communication abilities, and a customer-centric attitude to facilitate smooth sales processes and enhance customer satisfaction.

Experience: 1-3 years

Location: Borivali

Key Responsibilities:

1. Sales Support:

• Assist the sales team in managing schedules, preparing sales presentations, and coordinating meetings with clients.
• Prepare and process sales orders, invoices, and contracts.
• Ensure all sales documentation is complete and accurately entered into the company's database.
• Track sales orders and ensure timely delivery to customers.

2. Customer Relationship Management:

• Serve as a point of contact for customers, addressing inquiries and resolving any issues promptly.
• Maintain and update customer records, ensuring all information is current and accurate.
• Assist in managing customer accounts, providing support in maintaining long-term relationships.

3. Coordination and Communication:

• Coordinate with various departments, including marketing, finance, and logistics, to ensure seamless execution of sales activities.
• Communicate effectively with team members and management to provide updates on sales performance, targets, and customer feedback.

4. Reporting and Analysis:

• Prepare regular sales reports and forecasts for management, highlighting key metrics and performance indicators.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Assist in the development and implementation of sales strategies based on data insights.

5. Administrative Duties:

• Maintain an organized filing system for sales documents and records.
• Handle administrative tasks such as answering phones, managing emails, and scheduling appointments.
• Assist in the organization and coordination of sales events, trade shows, and promotional activities.

Qualifications:

Education:

• Bachelor's degree in Business Administration, Marketing, or a related field.

Experience:

• Proven experience in a sales support or administrative role, preferably within a sales or customer service environment.

Skills:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales order processing systems.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.

Job Type: Full-time

Pay: ?15,000.00 - ?30,689.74 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 8291023564