Job Description

India\xe2\x80\x99s leading home and kitchen appliance brand, Ventair, established in 1999, is one of the largest Manufacturing company of Kitchen Chimneys in India making our products proudly MADE IN INDIA. An expert in auto clean kitchen chimneys, Ventair is a style statement. JOB ROLE: Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when requested 1. Administrative Support:

• Provide administrative assistance to the sales team.
• Manage and organize sales-related documentation, contracts, and reports.
• Handle inquiries and requests from customers and sales representatives.

2. Order Processing:

• Process sales orders accurately and efficiently.
• Coordinate with various departments to ensure timely order fulfillment.
• Monitor order status and provide updates to customers and the sales team.

3. Communication:

• Act as a liaison between the sales team, customers, and other internal departments.
• Respond to customer inquiries and resolve issues or redirect them to the appropriate personnel.
• Communicate sales updates and information to the relevant stakeholders.

4. Sales Support:

• Assist in the preparation of sales presentations and proposals.
• Generate and distribute sales reports.
• Maintain customer databases and update customer profiles.

5. Schedule Management:

• Coordinate meetings and appointments for the sales team.
• Manage calendars and schedules to optimize the efficiency of the sales team.

6. Customer Service:

• Address customer concerns and inquiries in a professional and timely manner.
• Ensure a high level of customer satisfaction through effective communication and problem resolution.

7. Inventory Management:

• Monitor and manage inventory levels to meet customer demand.
• Coordinate with the warehouse or logistics team to track and manage stock.

8. Data Analysis:

• Analyze sales data and trends to provide insights to the sales team.
• Prepare regular reports on sales performance.

9. Training and Onboarding:

• Assist in the onboarding of new sales team members.
• Provide training on sales processes and systems.

10. Event Coordination:

• Assist in the planning and coordination of sales events, conferences, and exhibitions.

11. Technology Proficiency:

• Utilize CRM (Customer Relationship Management) software and other relevant tools to manage sales-related data.

12. Problem Resolution:

• Identify and resolve issues related to sales processes, orders, and customer inquiries.

Overall, the Sales Coordinator plays a pivotal role in ensuring the sales team operates efficiently, and customer needs are met effectively. The position requires strong organizational skills, attention to detail, and excellent communication abilities. Job Type: Full-time Salary: 12,000.00 - 17,000.00 per month Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Provident Fund

Shift:

• Day shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• KOLKATA, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor\'s (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Speak with the employer
+91 9163315737