Job Description

Only experienced candidate 2-3 years can apply

Job description

1. Sales Support:

• Assist the sales team with daily activities, providing administrative and organizational support.
• Coordinate sales-related activities, such as scheduling meetings, preparing presentations, and organizing client visits.
• Manage and update sales documentation, including contracts, proposals, and reports.

2. Order Processing:

• Process sales orders by coordinating with the sales team, logistics, and inventory management.
• Ensure that orders are processed accurately and in a timely manner.
• Monitor order status, ensuring timely delivery and addressing any delays or issues.

3. Customer Relationship Management (CRM):

• Maintain and update the customer database with accurate and current information.
• Respond to customer inquiries via phone, email, or in-person, resolving any issues or forwarding to the appropriate department.
• Assist in managing client accounts, ensuring client satisfaction and retention.

4. Sales Reports and Analytics:

• Compile and analyze sales data to generate reports for the sales team and management.
• Track sales performance against targets, preparing weekly, monthly, or quarterly sales reports.
• Identify trends and suggest ways to improve sales performance.

5. Inventory Management:

• Coordinate with inventory control to ensure that stock levels meet sales demands.
• Monitor inventory for sales-related issues, such as low stock, and liaise with the procurement team for replenishment.
• Handle any product-related issues, returns, or exchanges.

6. Coordination with Other Departments:

• Liaise between the sales team and other departments, such as marketing, logistics, and finance, to ensure smooth operations.
• Coordinate with the production or procurement department to ensure product availability.
• Assist in aligning sales strategies with marketing campaigns and product launches.

7. Sales Documentation and Compliance:

• Ensure that all sales-related documents are complete, accurate, and stored securely.
• Prepare contracts, proposals, and quotations for clients, ensuring they meet company standards.
• Ensure compliance with company policies and industry regulations regarding sales operations.

8. Sales Team Communication:

• Act as a point of contact for the sales team, providing regular updates on targets, orders, and customer feedback.
• Coordinate communication between sales representatives and customers.
• Assist with travel arrangements, scheduling, and expense reporting for sales staff.

9. Client Coordination:

• Follow up with clients regarding orders, payment issues, or additional inquiries.
• Help coordinate post-sales support, such as warranty services or follow-up on product performance.
• Assist with customer onboarding for new clients.

10. Training and Development:

• Help train new sales team members in administrative tasks and CRM software.
• Provide ongoing support for sales personnel regarding operational tasks and product knowledge.

Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

• Paid sick time

Compensation Package:

• Yearly bonus

Schedule:

• Day shift
• Fixed shift

Experience:

• total work: 3 years (Required)
• Sales: 3 years (Required)

Work Location: In person