Sales Coordinator
Job Description
Provide excellent customer service through various channels, including phone, email, and chat.
? Respond promptly to customer inquiries, identify and resolve issues, and escalate problems when necessary.
? Handle customer complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction.
? Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries.
? Document and track customer interactions and resolutions in the company's CRM system.
? Collaborate with other departments to resolve complex customer issues and provide feedback on product or service improvements.
? Stay updated on product knowledge, industry trends, and customer service best practices.
? Identify opportunities to upsell or cross-sell products and services to existing customers. ? Assist in the development and improvement of customer support processes and procedures.
? Meet and exceed individual and team performance goals
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 7561934554
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Job Detail
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Job IdJD3383223
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear