Analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business
Develop and maintain customer accounts to drive business into the hotel and to increase market/customer share in all revenue streams
Negotiate room rates and packages with corporate clients
Promptly respond to customer queries in a professional manner, maintaining high level standards of service and client relationships.
To develop high yield accounts according to the sales segmentation.
To achieve sales target set by hotel.
Conduct sales calls to existing and prospective accounts as per areas assigned by DOSM.
Maintenance of all sales activities and account information in the Sales Database.
Maintain high profile within the travel industry and foster relationships with accounts in the Market.
Preparation of weekly/monthly reports as requested Director of Sales and Marketing.
Participation in selected trade shows.
Ensure companies of which you are responsible are being tracked in accordance with their room night targets on a monthly basis and report as per the guidelines set out by the DOSM.
Attend weekly sales meetings with the DOSM.
Conduct site inspections and host familiarization visits when required.
Attend monthly review meetings with DOSM to discuss results versus goals in the annual sales call plan and company sales strategy.
To be flexible to carry out other duties and assignments as requested by the DOSM.
QualificationsYour experience and skills include:
1+ years experience in hospitality S&M field is preferred