Job Description

Key Responsibilities:

• Sales Support:
• Assist the sales team in managing customer accounts and handling customer inquiries.
• Coordinate with sales representatives to ensure timely and accurate order processing.
• Maintain and update customer information in CRM systems.
• Prepare and manage sales quotes, proposals, and presentations as needed.
• Track sales orders and ensure they are processed efficiently.
• Order Management:
• Oversee the end-to-end order process from order creation to delivery.
• Monitor order status and follow up with customers and suppliers to ensure timely fulfillment.
• Address any issues related to orders, including delays, shortages, or product discrepancies.
• Customer Relationship Management:
• Act as a point of contact for customers, handling queries, complaints, and providing support.
• Maintain strong relationships with existing customers and develop new business opportunities.
• Support the sales team with lead generation and prospecting activities.
• Administrative Support:
• Prepare sales reports, forecasts, and presentations for the sales team and management.
• Maintain accurate records of sales activity, client meetings, and communications.
• Coordinate internal and external meetings, including scheduling and logistics.
• Ensure proper documentation and compliance with company policies and procedures.
• Coordination & Communication:
• Serve as a liaison between the sales department and other departments, such as marketing, finance, and logistics.
• Assist with coordinating product shipments, deliveries, and installations as needed.
• Ensure smooth communication between the sales team and customers to manage expectations.
• Sales Process Improvement:
• Identify areas where processes can be improved to enhance efficiency and customer satisfaction.
• Support the implementation of sales strategies and initiatives to achieve company goals.
• Stay updated on industry trends and competitive activities to assist in sales planning

Job Types: Full-time, Permanent

Pay: ?9,816.10 - ?15,741.81 per month

Schedule:

• Day shift
• Morning shift
• Weekend availability

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 9116638007