Job Description

Sales Support:- Provide administrative support to the sales team to ensure smooth sales operations.- Assist in the preparation and follow-up of sales proposals, quotations, and contracts.Order Management:- Coordinate with clients and the sales team to process orders accurately and timely.- Track and monitor order status, ensuring timely delivery and addressing any delays or issues.Customer Communication:- Serve as the primary point of contact for customers to handle inquiries, provide updates, and resolve issues.- Maintain strong relationships with clients by ensuring high-quality service and timely responses to their needs.Sales Reporting:- Prepare and maintain sales reports, dashboards, and performance metrics to track progress and support decision-making.- Assist the sales team in analyzing sales data and identifying areas for improvement.Inventory Coordination:- Liaise with the warehouse or logistics team to manage inventory levels and ensure product availability for orders.- Communicate with the procurement team to ensure restocking when necessary.Team Coordination:- Schedule meetings and coordinate between internal teams, such as marketing, finance, and logistics, to support the sales function.- Help organize and support sales events, exhibitions, and promotional activities.Documentation & Filing:- Maintain accurate records of sales transactions, contracts, and customer information.- Ensure all paperwork and documentation related to sales are organized and up to date.Key Skills:- Excellent organizational and multitasking abilities.- Strong communication and interpersonal skills.- Proficiency in MS Office (especially Excel and Word) and CRM software.- Ability to work under pressure and meet tight deadlines.- Customer service-oriented with problem-solving capabilities.Educational Qualification:- Bachelor's degree in Business, Marketing, or a related field (preferred). (ref:updazz.com)

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