Job Description

Please note the basic points for every designation1. No WORK FROM HOME (can be given 1-2 times in case of emergency)2. It\'s a Permanent Job, not a contract based or part time.3. Our company provides ESI PF Facility.4. We have a probation period of 3-6 months, in which we monitor, test and judge his/her grasping power, behaviour, working style/attitude. If not suitable for us, the candidate will no longer be part of our organization with immediate effect.5. Interview Address for in person interview and Job Location : Unit No 9,10,25,26, Building No 3, Mittal Industrial Estate, Marol, Andheri (East), Mumbai-59 Nearest Metro Station : Marolnaka (5-7 mins walking from our office).6. We don\'t take any charges for the interview.7. We don\'t provide any transport facility or any travel charges to any staff.8. Monday - Saturday working. Sunday off.9. We don\'t provide any housing/flat facility to any candidate if relocating after getting selected.10. We have incentives for Sales Executives and Tellecallers if meeting targets and beyond. 11. Increments are done after a year of joining.1. Sales Support (1 Vacancy)Gender- Male/Female- Day Shift- 11-7 slot- 12-8 slot : - Provide troubleshooting assistance for customer orders, account statuses and relevant problems - Review pending orders and specific customers requests to ensure excellent customer service and customer experience - Suggest sales process improvements - As a sales support specialist you must answer customer inquiries. - Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. - Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. - Reporting any unusual activity to your supervisors. - Follow up with customers about issues. - Maintain an organized excel file system for administrative and sales professionals.- Preferred Candidate profile : - Bachelor Degree required - Communication Skills - Languages- Hindi, Marathi & English - Should now how to communicate and write in mails - Time Management - Problem Solving - Computer Literacy (ref:updazz.com)

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