Job Description

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please make sure that you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Sales Caller (Remote)

Wing is on the exciting mission of redefining the future of work for companies across the world! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we're looking for an aspiring Sales Caller to start immediately!

Duties and Responsibilities include but are not limited to:

1. Use scripts to sell offerings, solicit donations or provide information about products or services.

2. Qualify leads over the phone and insert the respective information into a CRM system.

3. Coordinate customer appointments and make follow-up calls to remind customers of their bookings.

4. Resolve debts and make collection calls following detailed phone scripts.

5. Create, distribute and collect customer surveys, compiling the results in a datasheet report.

6. Address support tickets & troubleshoot issues according to the customer support playbook and FAQ document.

7. Find prospective buyers according to client instructions and cultivate connections through email, social media and calls.

8. Ad hoc tasks

Work Days and Shift timings:

• We work in the U.S. time zones and based on the client's availability, you're required to work in any of the given shift zones: - 07.30 pm to 11.30 pm, 08.30 pm to 12.30 am, or 09.30 pm to 01.30 am.
• The work days are from Monday to Friday (5-days a week), Saturday and Sunday would be the fixed offs.

Location: This is a remote job

Qualifications:

• High school graduate or of any certificate course
• 1-2 years of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
• Excellent English communication skills both written and verbal
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time management skills
• Able to work on a graveyard shift
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive, confident with keen attention to details

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Job Security and Stability
• Paid Training
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Performance Incentives and many more

Salary:

• INR 18000 to INR 22000 (in-hand per month, non-negotiable)

*Salary is based on experience and skills.
*Only qualified candidates will be invited to take the assessment & scheduled for the interview/s.
*We have other vacancies that might be of interest for your friends & colleagues, they can check us out at .

Please make sure that you apply for the right job based on your location and experience. We prioritize people who are able to do this successfully!

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