1. Customer Service:
• Greeting customers and helping them find products they are looking for.
• Providing product information, demonstrating product features, and explaining the benefits.
• Answering questions about merchandise, sales, promotions, and store policies.
2. Sales and Upselling:
• Actively listening to customers to understand their needs and recommending products that meet those needs.
• Suggesting additional items or alternatives to increase sales (upselling and cross-selling).
• Processing sales transactions accurately using a cash register or electronic system.
3. Merchandising and Stocking:
• Ensuring products are properly displayed and organized on the sales floor.
• Monitoring inventory levels and replenishing stock as needed.
• Participating in periodic inventory counts and reporting discrepancies.
4. Store Maintenance:
• Maintaining cleanliness and organization of the store environment.
• Ensuring product displays are visually appealing and in line with company standards.
• Assisting with opening and closing duties, such as cleaning, restocking shelves, and securing the store.
5. Customer Assistance and Support:
• Handling customer inquiries, complaints, and returns efficiently and professionally.
• Resolving issues and escalating complex problems to management when necessary.
• Following up with customers to ensure their satisfaction and build long-term relationships.
6. Product Knowledge and Training:
• Learning about new products and staying informed about changes in pricing, promotions, and policies.
• Participating in training sessions and workshops to improve product knowledge and sales techniques.
7. Teamwork and Collaboration:
• Collaborating with coworkers to achieve store goals and provide excellent customer service.
• Communicating effectively with colleagues and management to share information and resolve issues.
Key Skills and Qualities:
• Excellent interpersonal and communication skills.
• Customer-focused with a positive attitude and a willingness to help.
• Ability to work effectively in a fast-paced environment and handle multiple tasks.
• Attention to detail and accuracy in handling transactions.
• Basic math skills for calculating prices, discounts, and change.
Job Types: ????-????, ??????
Pay: ?10,000.00 - ?12,000.00 per month
Benefits:
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Work Location: In person
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