Sales Associate
Year Hyderabad, Telangana, India
Job Description
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Customer Focus
- Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up.
- He/she will be involved in stock-takes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers.
- He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively.
- He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has.
- With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales.
- He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions.
- Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently
- Post making the sale, he/she is responsible for coordinating with the customer for product pick-up, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage.
- He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly
- He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store
- Day shift
- Performance bonus
- Bachelor's (Required)
- total work: 1 year (Preferred)
- Sales: 1 year (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD3331064
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear