Customer Service: Interacting with customers in person, over the phone, or through online chat to understand their needs, answer questions, and provide assistance.
Product Knowledge: Having a deep understanding of the products or services offered by the company to effectively communicate features, benefits, and pricing to customers.
Sales Process: Following a structured sales process, which may include identifying leads, qualifying prospects, making sales presentations, negotiating terms, and closing sales.
Order Processing: Handling customer orders, including processing payments, verifying information, and arranging for product delivery or pickup.
Upselling and Cross-selling: Recommending additional products or services to customers based on their needs and preferences to maximize sales opportunities.
Inventory Management: Monitoring stock levels, restocking shelves or displays, and notifying management of inventory shortages or discrepancies.
Customer Relationship Management (CRM): Using CRM software to track customer interactions, manage leads and contacts, and follow up on sales opportunities.
Sales Reporting: Generating sales reports, analyzing sales data, and providing insights to management regarding sales performance, trends, and opportunities for improvement.
Promotions and Marketing: Assisting with promotional activities, such as creating displays, distributing marketing materials, and participating in sales events or campaigns.
Customer Feedback: Gathering feedback from customers regarding their experience with products or services, addressing any issues or concerns, and relaying feedback to the appropriate departments.
Job Type: Full-time Pay: \xe2\x82\xb915,000.00 - \xe2\x82\xb920,000.00 per month Benefits:
Health insurance
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Education:
Bachelor\'s (Preferred)
Experience:
total work: 1 year (Preferred)
Sales: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person Application Deadline: 06/06/2024
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