Job Description

About LimeStays:
LimeStays is a premier vacation rental company based in Candolim, Goa, committed to providing exceptional stays and experiences for travelers seeking luxury villa rentals. Our portfolio comprises a curated selection of exquisite villas, each offering unique amenities and breathtaking views to ensure unforgettable vacations for our guests.

:
As a Villa Rental Sales Person at LimeStays, your primary responsibility will be to convert incoming queries from potential guests into confirmed bookings. This role offers the opportunity to work in a dynamic and fast-paced environment, where your passion for travel and excellent communication skills will be instrumental in driving the success of our business.

Key Responsibilities:

• Convert Incoming Queries:
• Respond promptly and courteously to incoming queries from potential guests via phone calls, emails, and online chat platforms.
• Provide detailed information about our villa offerings, including availability, pricing, amenities, and booking procedures.
• Listen attentively to guest preferences and requirements, offering tailored recommendations to meet their needs and preferences.
• Close sales efficiently by guiding guests through the booking process and securing reservations.
• Customer Service:
• Offer exceptional customer service at every touchpoint, ensuring a seamless and memorable experience for guests.
• Address any questions or concerns raised by guests promptly and professionally, demonstrating a commitment to exceeding their expectations.
• Provide assistance with additional services or special requests to enhance the guest experience and encourage repeat bookings.
• Record Keeping:
• Maintain accurate records of all guest interactions, including inquiries, reservations, and follow-up communications, using CRM software or other designated systems.
• Generate reports as needed to track sales performance and identify trends or areas for improvement.

Requirements:

• Previous experience in sales or customer service roles preferred.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong listening skills and the ability to understand and address guest needs effectively.
• Ability to work efficiently under pressure and meet sales targets.
• Basic computer skills and familiarity with email, chat, and CRM software.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits:

• Competitive salary.
• Opportunities for performance-based incentives.
• Training and development opportunities.
• Friendly and supportive work environment.

If you are a motivated and enthusiastic individual with a passion for sales and customer service, we invite you to join our team at LimeStays and contribute to our mission of providing unforgettable villa experiences in Goa. Apply now to be part of our dynamic team!

Job Type: Full-time

Pay: ?9,798.22 - ?35,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person