Job Description

: Sales Assistant (Course Sales - Wordpandit)

Position Title: Sales Assistant
Location: On site
Employment Type: Full-Time
Salary: Fixed salary, with performance-based incentives

About Wordpandit

Wordpandit is an innovative platform dedicated to enhancing vocabulary and language skills through engaging, interactive, and practical courses. With resources sourced from leading global publications, Wordpandit provides learners with a transformative experience in mastering the art of language.

Role Overview

As a Sales Assistant , you will play a pivotal role in converting leads into customers for Wordpandit's courses. You will act as the first point of contact for potential learners, nurturing leads, understanding their requirements, and guiding them toward enrolling in our courses. The ideal candidate is passionate about education, persuasive in communication, and driven to meet and exceed sales targets.

Key Responsibilities

• Lead Conversion: Engage with potential customers who have shown interest in Wordpandit's courses through calls, emails, or chats, and convert them into paying customers.
• Consultative Selling: Understand customer needs, explain the value of Wordpandit's courses, and recommend the most suitable options.
• Follow-ups: Maintain timely and professional follow-ups with leads to ensure a seamless enrollment experience.
• CRM Management: Update and manage customer information and lead status in the CRM tool accurately.
• Sales Targets: Meet and exceed weekly/monthly sales targets and KPIs.
• Customer Support: Address any queries or concerns from leads regarding course features, pricing, or benefits.
• Market Feedback: Gather insights from leads and customers to improve product offerings and sales processes.

Required Skills & Qualifications

• Educational Background: Bachelor's degree preferred but not mandatory.
• Experience: Prior experience in sales, customer service, or education-related roles is a plus.
• Communication Skills: Excellent verbal and written communication in English (knowledge of Hinglish is an advantage).
• Persuasion Skills: Ability to engage and convince potential customers effectively.
• Tech Savvy: Familiarity with CRM tools, email marketing, and basic digital communication tools.
• Time Management: Strong organizational skills with the ability to prioritize tasks and manage leads efficiently.
• Customer-Centric Approach: Empathy and patience in addressing customer queries and providing solutions.

Why Join Wordpandit?

• Impactful Work: Be a part of a mission to revolutionize vocabulary learning and empower individuals worldwide.
• Growth Opportunities: Enhance your career by working in a fast-growing, dynamic environment.
• Incentives & Rewards: Enjoy competitive pay with performance-based incentives.
• Learning Culture: Gain free access to Wordpandit's courses and resources for personal and professional development.

Job Types: Full-time, Permanent, Fresher

Pay: ?8,086.00 - ?38,859.21 per month

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Work Location: In person