Job Description

1. Back Office Support Responsibilities ( weightage 80 % )

? Order Processing: Manage Purchase Orders (POs), including system code entries and

order acknowledgments.

? Customer Follow-Up: Regular follow-up on POs, payment schedules, and customer

inquiries.

? Project Status Updates: Provide customers with regular updates on project progress.

? Internal Coordination: Coordinate with internal teams to ensure timely project completion.

? Issue Escalation: Proactively alert management to any project delays or issues.

? Sales Reporting: Compile and analyze sales data, tracking budgeted targets versus

actual performance.

2. Direct Sales and Customer Engagement Responsibilities ( weightage 20 % )

? Inquiry Generation: Actively generate new business inquiries to expand the customer base.

? Customer Relationship Management: Conduct proactive calls and maintain strong customer relationships.

? Sales Analysis: Track sales performance against targets, identifying gaps and growth opportunities.

? Follow-Up for Project Completion: Ensure timely completion of project commitments to customers.

Qualifications and Skills Required

? Any graduate with sales background (except BA )

? Strong organizational and communication skills.

? Ability to manage customer follow-up and internal coordination.

? Proficiency in CRM software and MS Office Suite.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Compensation Package:

• Yearly bonus

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Lead generation: 2 years (Preferred)
• total work: 2 years (Preferred)
• Marketing: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person

Expected Start Date: 01/12/2024