Sales Advisor
Job Description
First-Hand Chat Support: Welcome customers, respond to their queries, or ask questions to make them comfortable and open to deep conversations.
Process Execution: Follow the defined process of Read-Data-Respond-Repeat:
- Read: Understand the customer's needs and context.
- Data Entry: Enter relevant data into the system accurately.
- Respond: Provide appropriate responses to customer queries.
- Repeat: Continue the process for ongoing support.
Customer Prioritization: Classify customer interactions into cold, warm, and hot categories.
- Cold and Warm: Handle purely via chat.
- Hot: Manage through a combination of calls and chats.
Data Management: Create and maintain data sheets for every customer touchpoint.
Language Flexibility: Communicate with customers in Manglish, English, or Malayalam according to their preferences, using a casual tone rather than formal chats.
Job Type: Full-time
Pay: ?12,000.00 - ?22,000.00 per month
Jadwal:
• Day shift
Application Question(s):
• Background in computer, laptop, desktop, and sales or technical support.
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 9947321424
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Job Detail
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Job IdJD3380427
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear