Role Purpose
The role is responsible to manage RFS/RFI/RFP (Request for Service/Information/Pricing) BAU requests from customers and in life changes.
The individual may work across a range of countries and products, taking full responsibility for the request.
Receive RFS/RFI/RFP from different customer through respective account teams, co-ordinate with internal teams to finalize the RFS response, negotiate internally to meet customer technical or financial requirements. Follow up with Account Team/Customer for approvals and next steps and hand over to the project team to delivery.
Ensuring that Customer Relationship Management processes/systems requirements are compliant.
Role Responsibility
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