Job Description

Below position is for Sales - Leisure Travel for Kolkata

Designation - Graduate Trainee

Purpose of Role

1. Responsible to achieve daily / weekly / monthly targets as specified by the BM

2. Maintain & follow grooming standards as specified in the SOP Manual

3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual.

4. Responsible to handle enquiries through - Walk in, Telephonic, Email, City PSA & Travel Agents.

5. Ensure that customer is provided with complete details pertaining to the product & cost.

6. Responsible for relationship building and servicing the city PSA & Tas

7. To maintain query turnaround time as per SOP.

8. Initiate telesales calls for follow ups & closure of sales bookings

9. Responsible to coordinate with service team for post-sale process.

10. Maintain Daily Sales Report

11. Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on new offers

12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction.

13. Adhere to company policy and systems

14. Ensure zero monetary losses by cancellation of liabilities and timely collections.

15. Attending to customer escalations and resolving them in a timely manner.

16. Driving Incentive Programs and using them to motivate sellers and improve productivity

17. Identify new revenue generation opportunities for distribution expansion and ensuring repeat business opportunities.

Requirements -

1. Graduation completed from any stream.

2. Excellent & passionate in communication skills.

3. Language required - English

4. Experience - 0 to 1 year

5. Should be comfortable in sales role.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 7718991508