Safal Group Executive Customer Relationship Management (2 5 Yrs) Mumbai/navi Mumbai (after Sales/customer Service)
Job Description
About the company :The Safal Group is a renowned real estate developer with a strong focus on quality. They have successfully completed over 2900+ houses across Mumbai and Navi Mumbai. The company is committed to delivering exceptional projects and aims to set new benchmarks in the industry.About the role :- Monitor relationships with existing customers through CRM systems- Ensure the CRM system provides an effective sales funnel- Develop and implement marketing techniques that will drive new customers- Plan and manage Welcome Email, calls, escalations, handover/possession etc.- Suggest new methods to address customers\' needs- Track marketing metrics and trends, like conversion rates- Assist with organizing promotional events to reach prospective customersQualifications :- Technical expertise with CRM and analytical systems- Female candidates are preferred- Strong communication skills along with a customer-oriented attitude- Graduate, MBA or PG in relevant field with 2-5 years of experience (ref:updazz.com)
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Job Detail
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Job IdJD3309159
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear