Job Description

RPA UIPath support



Primary



RPA, UiPath Studio, Orchestrator



Secondary

ITIL



JD



Provide Level 1 and Level 2 support for UI Path automation solutions, handling incidents, and resolving technical issues promptly.

Diagnose and troubleshoot issues related to UI Path robots, orchestrator, and other automation components. Collaborate with developers and other IT teams to resolve complex problems

Monitor the performance of automation workflows, ensure they are running smoothly, and perform routine maintenance and updates to UI Path components.

Strong understanding of RPA (Robotic Process Automation) concepts and best practices

Proficiency in UiPath Studio, Orchestrator, and other UiPath products is essential.

Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow, JIRA).




Responsibility



Provide Level 1 and Level 2 support for UI Path automation solutions, handling incidents, and resolving technical issues promptly.

Diagnose and troubleshoot issues related to UI Path robots, orchestrator, and other automation components. Collaborate with developers and other IT teams to resolve complex problems

Monitor the performance of automation workflows, ensure they are running smoothly, and perform routine maintenance and updates to UI Path components.

Strong understanding of RPA (Robotic Process Automation) concepts and best practices

Proficiency in UiPath Studio, Orchestrator, and other UiPath products is essential

Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow, JIRA).


About Virtusa



Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.