Job Description

Company DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.Responsibilities (how we will measure success)

• Design and Development - develop high quality RPA solutions using Automation Anywhere A360 to automate business processes and tasks
• Process Assessment: work with business analysts and stakeholders to identify and assess potential processes for automation, ensuring they are suitable for RPA
• Documentation: Create and maintain comprehensive documentation for developed bots, including solution design documents (SDD), sprint plans, test cases, runbook, and technical specifications
• Testing and Debugging: conduct thorough testing (smoke testing and UAT) and debugging of automated processes to ensure accuracy, reliability and robustness of RPA solutions
• Deployment and maintenance: deploy RPA bots in production environments, monitor their performance and provide ongoing maintenance and support to ensure they function optimally
• Training and support - train and support end-users and team members on RPA tools and best practices, ensuring smooth adoption and efficient use of automation solutions
• Continuous improvement: continuously seek ways to improve and optimise RPA solutions, staying up-to-date with the latest RPA trends and technologies

Tasks (what does the role do on a day-to-day basis)

• Developing high quality RPA solutions using Automation Anywhere A360 to automate business processes and tasks
• Identifying and communicating the technical infrastructure requirements
• Problem solving issues that arise in day to day running of automated processes and providing timely responses and solutions as required
• Communicating with internal stakeholders and vendors on software related issues, suggested improvements and participating with other users in the vendor community
• Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process
• Creating and documenting test procedures and scenarios for the pre-UAT phases
• Participate in code reviews to ensure high standard code quality and identify areas for improvement.

Other

• Support other departments as required within the confines of the RPA Developer role
• Undertake any additional reasonable duties as required

Key competencies for position and level

• Understanding of workflow-based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution
• Strong communication skills with the ability to present technical details to a non-technical audience
• Good written skills with the ability to produce clear and concise documentation
• The ability to work with a structured and methodical approach, combined with an inquiring mind
• An understanding of, and a willingness to adhere to, formal change control procedures and disciplines
• An aptitude for problem solving, with the ability to take a logical route to the source of an error
• A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team

QualificationsEssential Criteria:

• Minimum of 3 years of experience in RPA development, with at least 2 years specifically using Automation Anywhere A360, including creating bots, workflows and automation scripts

• Automation Anywhere Advanced and/or Master Developer certification
• Strong understanding of RPA best practices, frameworks, and methodologies
• Knowledge of programming languages such as Python, Java, or C# is advantageous
• Fluency in English
• Experience working with unstructured / semi-structured data, ideally automating business processes leveraging Automation Anywhere Document Automation
• Understanding of Automation Anywhere ecosystem (AARI, A360, etc.) features of the product

Desired Criteria:

• Experience of operating within a firm that shares some of the following features: -

• Globally distributed teams
• Fast-paced and rapidly evolving environment
• Knowledge of or experience working in a Private Equity / Investor services industry
• Degree level qualification
• RPA certification (Automation Anywhere A360, Blue Prism, UIPath, etc.)
• Knowledgeable on AA Document Automation

Additional InformationKey behaviours we expect to seeIn addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity

IQ-EQ