Job Description

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: A resort-like sanctuary in Kuwaits heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder - the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating - youll find soaring rooftop restaurants, leisure facilities and the citys largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the citys malls and souks within a few minutes drive, you can experience all the spoils of the city without spoiling your precious relaxation time.What You Will DoDeliver food orders to guest rooms, ensuring accuracy and quality.Greet guests, describe menu items, and coordinate tray removal.Set up and clean room service stations and deliver in-room amenities.Anticipate guest needs, respond to concerns, and ensure satisfaction.Process guest checks accurately, including voids and complimentary items.Work professionally with colleagues, following Four Seasons standards.Prepare small food items, service private bars, and set up public space F&B stations.Occasionally deliver take-away orders and provide private butler services.Answer phones courteously, take in-room dining orders, and upsell services.Be knowledgeable about hotel services, using HotSOS devices to deliver timely service.Coordinate with Housekeeping for in-room service and guest requests.Be flexible with your schedule, including overnight shifts.Use HotSOS devices for service dispatch and collaborate with housekeeping for in-room requests.Provide private butler services when requested and maintain flexibility for rotational shifts, including overnight assignments.What We OfferFull board shared living accommodation in a high quality, well-resourced compoundComplimentary Discovery Nights at FS Hotels worldwideRegular social and sporting eventsPaid home leave ticketsQuality employee mealsFree transportation to and from workWork AuthorizationHotel will apply for the work authorization for the successful candidateWe look forward to receiving your application!

Four Seasons Hotels