:RL - SBB:Sales Manager - Working Capital
INTERNAL USAGE:
No. of Vacancies: Reports to: ASM
Is a Team leader? Y/N Team Size:
Grade: AM/DM/M
Business: SBB Department:\xef\xbf\xbd SBB Sub-Department: SBB
Location:
About Retail Lending
The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank.
About the Role
Sales Managers (SM) are a part of the Bank\'s sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction
Key Responsibilities\xef\xbf\xbd Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank branches and by cross-selling other products\xef\xbf\xbd Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc.\xef\xbf\xbd Responsible for launching new products in market\xef\xbf\xbd Ensure key customer satisfaction through customer service of the highest quality\xef\xbf\xbd Handle all end to end activities related to the product i.e. from Login to Disbursement\xef\xbf\xbd Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows\xef\xbf\xbd Responsible for acquisition of channel partners for sourcing products - Connectors\xef\xbf\xbd Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients\xef\xbf\xbd Prevent/ minimize the fraudulent/risky proposals entry into the system\xef\xbf\xbd Provide timely feedback to central team for improvements in product features and processes\xef\xbf\xbd Conduct training on selling/product\xef\xbf\xbd Create a performance oriented environment through effective team management, leading to high employee motivation and productivity
QualificationsOptimal qualification for success on the job is:\xef\xbf\xbd Graduation/ Post-Graduation from a recognized instituteRole Proficiencies:For successful execution of the job, the candidate should possess the following:
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