Job Description

:About Retail LendingThe Retail Lending department focuses on the lending business of the bank by offering various loan products like HomeLoans, Car Loans and Personal Loans among others. They also offer working capital loans and Business loans for SmallBusinesses and is also responsible for the Rural lending business of the bank.About the RoleSmall Business Banking is part of Retail Lending dealing with MSME Loans. Equipped with Products to Suit therequirements of all MSMEs through their Life Cycle Coupled with various Digital Initiatives, SBB is on ConsistentGrowth Path. With Customer base of 2.5 Lacs + and book touching 40K Crores, SBB is increasing Business ShareWith in our Bank as well as Competition. With an eye to build a robust Customer Model and preferred Lendingpartner to 5 Lac MSMEs in their Journey, SBB is inviting applications from Individuals with an Eye for Innovation,Growth Mindset & who share the mission to emerge as Digitally Enabled / Preferred MSME Partner.As the book grew & base had increased, in line with our Banks Policy of Customer Obsession, Portfolio Team isestablished with a goal to Engage with Customer, Look for Opportunities on Lending, Liability , Banking Needs atthe same time Manage Risk & Profitability of the Relationship.Key Responsibilities\xc2\xb7 Act as Absolute owner of the Mapped book & manage the Customer Life Cycle.\xc2\xb7 Create an excellent Customer Experience by way of engaging, enabling & e2e Ownership\xc2\xb7 Fresh Acquisition of Working Capital Loans through Referrals & activities\xc2\xb7 Renewals & Deferrals Management\xc2\xb7 Manage the Portfolio Health, DPDs & the timely interest servicing\xc2\xb7 Aim to increase Product per Customer & acquire full relationship of the Customer for all banking Needs\xc2\xb7 Effectively use the Digital platforms like Project Neo, Various STP Journeys , Business App , Siddhi &others available to extend faster & better experience.\xc2\xb7 Responsible for the productivity of the Relationship officer if mapped.\xc2\xb7 Partner with Central Office, Project teams to constantly share feedback on Customer Asks & takeinitiatives - Be a change maker.QualificationsOptimal qualification for success on the job is: \xc2\xb7 Graduate/ MBA (Marketing) preferredRole Proficiencies:For successful execution of the job, the candidate should possess the following:\xc2\xb7 Customer First Attitude. Combined with strong relationship Management skills\xc2\xb7 Working Capital Knowledge, Understanding of Financials is a definite advantage\xc2\xb7 Strong Sales Oriented Mind set with experience in handling Customers\xc2\xb7 Leadership Mind set to balance both transactional needs & Strategic Needs\xc2\xb7 Collaborative Skills required to set & ScaleSkills:Refer to the About Company:Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 4,594 domestic branches (including extension counters) with 11,333 ATMs & 5,710 cash recyclers spread across the country as on 31st March, 2021. The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021.The Overseas operations of the Bank are spread over eight international offices with branches at Singapore, Dubai (at DIFC) and Gift City-IBU; representative offices at Dhaka, Dubai, Abu Dhabi, Sharjah and an Overseas subsidiary at London, UK. The international offices focus on Corporate Lending, Trade Finance, Syndication, Investment Banking and Liability Businesses

Axis Bank