Senior Software Engineer II Opportunity Summary We are looking for an enthusiastic and dynamic individual to join Upland India as a Full-Stack Senior Software Engineer II for our RightAnswers product. The individual will be the most senior on the team. They will be working side-by-side with other talented engineers on architecture, integration, new features, and maintenance of the product. This is truly a full-stack engineering role at its core. One day you can be working on backend components building mission critical logic. The next day you can be implementing a new user experience on the frontend. What would you do Contribute to the design, architecture, and development of many aspects of the platform including new features, integrations and/or software defects. Lead a small project team, as required. Lead code reviews and actively participate in providing feedback on others\' designs/code. Balance technical debt vs. feature development vs. supporting customers. Troubleshoot and diagnose issues with your code and production environments. Taking control of complex problems and stepping through them in a rational way. Making tactical vs. strategic trade-offs Being accountable for technical debt in your own software. Work on an as needed basis for executing application, security, and performance tests. Mentoring junior members of the team of software design and code quality. Jump in and help the team deliver features when it is required. Work with product teams to establish roadmap and timelines. What are we looking for Technical Skills The following skills are needed for this role. Experience 7-9 years Skills To Test Java EE (Servlets, JSTL, JSP, JDBC) ReactJS and Angular (simpler) Some SQL queries or procedures Primary Skills Java EE (Servlets, JSTL, JSP, JDBC) Frontend frameworks (ReactJS and/or Angular) Pure JavaScript, jQuery Bootstrap, HTML5, CSS, SASS Microsoft SQL Server (writing queries, stored procedures, triggers etc.) Secondary Skills (nice To Have) Apache Solr Authentication and Authorization (SAML, OAuth, OpenID, Okta) Understanding Apache Tomcat configuration and deployment of web applications API Design (REST, JAX-RS) Understanding of browser technologies and limitations Understanding of Web Accessibility standards (WCAG) CRM Development (Salesforce, Dynamics, ServiceNow) Modern data and analytical patterns for use in AI and Machine Learning Passionate about implementing UXUI of web applications Soft Skills Thrives collaborating in a team environment with a diverse range of people Passionate about delivering an amazing customer experience Able to have a change of mind, and able to change the minds of others Writes clearly and concisely Capable of working without a company office, with a fully remote team Growth Skills Possesses a good work ethic a self-starter with a desire to grow Always looking for better ways to get the job done Qualification A bachelor\'s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience is required. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance . You can find out more about this during your interview conversation. About Upland RightAnswers Upland RightAnswers is the complete connected knowledge management solution that uses AI and machine learning to improve the user and customer experience by enabling organizations to create a trusted knowledge sharing culture. The solution consists of robust content authoring tools, portals for customers and agents to search the knowledge base, and a robust API for customers to build their own experiences or integrate to alternate forms of self-service delivery. Our R&D teams are truly global with some legacy concentration in the US in New Jersey, with our customers being enterprise level around the world. The team is small enough for employees to play a pivotal role in the development of our product, but we\'re supported by a large global business meaning it\'s also big enough for you to learn and develop your skills within an experienced team. About Upland Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually. Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.
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