Job Description

this job includes marketing and sales for the advertising company Right Value and dealing with clients and fieldwork.Key Responsibilities:Customer Interaction :Greeting Customers : Welcoming customers as they enter the store.Identifying Needs : Engaging customers to understand their needs and preferences.Providing Information : Offering detailed information about products or services, including features, benefits, and pricing.Sales Activities :Demonstrating Products : Showing product features and explaining their benefits.Up-selling and Cross-selling : Suggesting additional products that complement the customer\'s initial selection.Closing Sales : Assisting customers through the purchase process, handling transactions, and ensuring satisfaction.Inventory and Merchandising :Stock Management : Restocking shelves, organizing displays, and managing inventory levels.Merchandising : Setting up product displays to attract customer interest and boost sales.Inventory Checks : Monitoring stock to ensure products are available and handling any shortages or surpluses.Customer Service :Handling Inquiries : Responding to customer questions or concerns, either in person, over the phone, or via email.Processing Returns/Exchanges : Managing returns, exchanges, and complaints efficiently to maintain customer satisfaction.Building Relationships : Developing long-term customer relationships to encourage repeat business.Sales Reporting : Maintaining Records : Keeping accurate sales records and reporting daily, weekly, or monthly sales figures.Analyzing Trends : Identifying sales trends and providing feedback to improve sales strategies.Operational Duties :Cash Handling : Operating cash registers, managing transactions, and balancing cash drawers.Cleanliness : Ensuring the store is clean and organized.Compliance : Adhering to company policies, including those related to safety, security, and loss prevention.Skills and Qualifications :Communication Skills : Ability to engage effectively with customers and colleagues.Sales Techniques : Knowledge of selling techniques and the ability to persuade customers.Product Knowledge : Understanding the products or services being sold.Customer Service : Strong focus on providing excellent customer service.Problem-Solving : Ability to handle customer complaints and resolve issues efficiently.Attention to Detail : Ensuring accuracy in transactions and inventory management.Teamwork : Working well with other associates and supporting team goals.Typical Work Environment :Retail Stores : Department stores, specialty shops, supermarkets.Showrooms : Car dealerships, furniture stores.Call Centers : Handling sales and customer service over the phone.Online Sales : Assisting with e-commerce platforms.Tools and Technologies :- Point of Sale (POS) Systems: For processing transactions and managing sales.- Inventory Management Software: For tracking stock levels.- CRM Systems: For managing customer interactions and sales data.- Communication Tools: Phones, email, and chat systems for customer interaction.Career Path :Starting as a sales associate can lead to various career advancements, such as :Senior Sales Associate : Taking on more responsibilities or specialized roles.Shift Leader/Assistant Manager : Supervising a team of sales associates.Store Manager : Overseeing store operations and management.Sales Trainer : Training new associates and developing sales strategies.Regional Manager : Managing multiple store locations. (ref:updazz.com)

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