Job Description

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Summary
The Revenue Assurance Manager will be responsible for tasks related to all workstreams' (Cloud, On-premise, Term License, Maintenance, and Professional Service) revenue recognition.
The individual will be instrumental in ensuring the accurate reporting of revenue and accounting data as part of the monthly revenue close process. The Revenue Assurance Manager will assist the Revenue Team with the validation, accounting, and review of sales related transactions
Key Responsibilities:
The primary responsibilities for this role include (but are not limited to).
Revenue Assurance:• Manage the Revenue Assurance team to ensure that all revenue is accounted for in accordance with Genesys policies and accounting guidelines, i.e. ASC 606.
• Review and provide detailed analysis and meaningful commentary on data accuracy, the monthly close process, and results.
• Managing the review of completeness and accuracy of data in the Revenue system (RevPro).
• Manage the processing of appropriate contract updates, revenue adjustments, and other journals in the Revenue System
• Manage revenue account reconciliation to GL and forecast.
• Manage, develop, and maintain the Revenue system reports report (eg Bookings report).
• Manage, maintain, and enhance the Revenue system controls
• Identify and assist with the development of system and process improvements
• Manage all other processes to ensure the team meets its monthly and quarterly objectives.


Other Revenue Tasks• Manage the accuracy of the monthly revenue and deferred revenue reconciliations
• Manage the review of qualifying customer orders to ensure compliance with the Revenue Recognition Policy and accounting principles.
• Working closely with Order Management, Collections, Operations and Sales Personnel to meet the above team objective.
• Manage Audit and other internal/external stakeholder relationships including requests for data and supporting evidence, as required
• Assist with the review of sales opportunities, contracts and non-standard transactions - provide appropriate accounting guidance and propose solutions within Company's revenue recognition policy
• Review and Approve analysis and journal entries as necessary to support the month end close process
• Support the revenue projects function in the design, test and implementation of updates to existing and new systems
• Ad hoc Reporting, analysis and commentary, as required


Requirements• Minimum 5 years of related Revenue Recognition experience
• Minimum 8 to 10 years of accounting experience
• Experience of managing and developing a team
• Experience with software clients and/or industry with revenue background
• Experience of working within an international organisation and reporting to a remote manager
• Working knowledge of Software Revenue Recognition Accounting - ASC 606 and Familiarity with ASC 985-605 (formerly SOP 97-2), ASU 2009-13 (formerly EITF 08-1) and ASU 2009-14 (formerly EITF 09-3)
• Bachelor's degree in accounting, finance and/or Qualified Accountant (ICAI, CCAB, CPA or equivalent)
• High level of English literacy, both written and oral
• Highly organized, with great attention to detail
• Confidence and proven record to communicate both orally and written, including the dissemination of technical information
• Ability to interact effectively with sales and product teams, functional peer groups, subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel
• Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines
• Problem solver: Candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation


Desirable Skills• Experience using Salesforce.com, RevPro and NetSuite
• ERP implementation
• Prior experience with SaaS company
• Public accounting experience (Manager level)
• Super user (Advanced) in Excel (Pivoting, Lookups etc)


If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service(TM) our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.•Please note that recruiters will never ask for sensitive personal or financial information during the application phase.•