Job Description

Summary
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Retiral Specialists are responsible for managing the day-to-day Retiral Function with respect to Provident Fund/Superannuation Fund/Gratuity Fund/NPS. They should have a good knowledge on the latest updates with respect to retiral management and hands on exposure on day to day working on the operational part of Retiral work related to Remittance of Provident Fund/Settlement of Gratuity Fund/Settlement of Superannuation Fund/Assisting employees in any escalations/Bookkeeping with respect to Retiral Trusts
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Essential Responsibilities:

### Retirals Process Management: -

• Ensure statutory remittance happens on time monthly with respect to Provident Fund/Professional Tax/ESI/LWF/Superannuation Fund/NPS after checking the controls and validate the data.
• Ensuring Gratuity payments happens to employees leaving the organization within the statutory timeline.
• Monitoring of PF Claims/Gratuity Claims/SAF claims and updating the Tracker on a weekly basis and sharing the same with HRM.
• Maintaining Notice Tracker on PF/ESI/LWF/PT and follow up on Closure for any notice for this entity.
• Close Follow up on settlement of old claims with respect to PF/SAF/Gratuity
• Support on NPS Portability
• Assisting on NPS Migration Forms
• Tracking the Monthly PF Remittance file and updates all challans in SC Tool
• Interaction with Auditors on Statutory Remittances related to Payroll related Deductions
• Tracking & updating the changes in all statutory records with respect to change in composition of authorized personnel inside the organization
• To work on reengineer the best practices and should work towards improvement to the existing process.

### Others: -

• Develop best practices and process improvements.
• Work on ad hoc reports and share with stakeholders as and when requested.
• Provide effective and timely resolution to queries from employees and other stakeholders.
• understand business hierarchy, analyze data issues and provide support to the user population and also support the region on all payroll related requirements.
• Ability to work with various stakeholders who manage other downstream systems, especially OHR/ HR Ops tools etc.
• Interpersonal relationship and Networking skills
• Able to handle and take Retiral sessions for employees.
• Develop an annual calendar and update the HRM on a regular basis with monthly/quarterly tracker on activities handled.

Qualifications/Requirements:

• Bachelor's Degree with at least 8+ years of experience in end-to-end Retiral Process through a reputed vendor /data entry/ client servicing /customer service role & other tools.
• Strong knowledge on in Retiral operations process
• Strong analytical skills
• Customer service focus with controllership mind set and positive can-do attitude.
• Ability to work within time constraints to meet daily objectives
• Well versed with Microsoft Excel /Word/Power Point and web-based applications
• Flexibility to meet customer needs and deadlines is a MUST
• Excellent communication skills, both written and verbal

Desired Characteristics:

• Post- Graduation in Commerce will be an added advantage.
• Comprehensive understanding of and ability to assimilate local regulatory and compliance requirement into an ongoing operational framework.
• Should have some experience around Retiral Transition
• Previous high-level transaction processing experience
• Outstanding accuracy skills & eye for details


Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information
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Relocation Assistance Provided: No