Retention Manager Delhi

Year    Delhi, India

Job Description


Independently handling Mortgage Retention from Balance Transfer to other Banks / FI\xe2\x80\x99s in Noida, Ghaziabad & Delhi regionTo groom Retail Branches about product, policy & processAct as a single point of contact for all Asset Servicing Branches & HUB in Noida, Ghaziabad & Delhi regionIndependently handling customer grievances raised to RBI, Head Service Quality & legal cases related to Mortgages ProductBuilding digital journey to on board customer journey for mortgage application, Monitoring the usage of the application by different channel partnersOverall delivery of superior level of customer service in customer satisfaction as well as efficiencyTo decongestion of various processes of HUB in verticals of credit, Operation, Technical, Legal, RCU & sales

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Job Detail

  • Job Id
    JD3277656
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Delhi, India
  • Education
    Not mentioned
  • Experience
    Year