Job Title CLT & Beat Trainer Sub-Function MBR/LFS/HELIOS Job Designation Class Room & On the Job Trainer Regional/ Corporate Zonal Trainer Location Multiple Reporting to Project Manager Position Summary The Role is developed to serve the client with various Products & Skill set training delivery. This role, working closely with Zonal business team, is accountable for ensuring that Quality delivery and self KPIs are managed and improved. Identify critical opportunities for improvement within the various parts of the organization, and enable addressing the same. Be the custodian of the customer, within the organization, in terms of facilitating action on VoC to enhance customer experience. Key Responsibilities
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