Job Description

A regional operations manager is responsible for overseeing and managing operations within a specific region or area.

Ensuring that operations run smoothly, efficiently, and in line with the company's goals and objectives.

1. Strategic Planning: Developing and implementing strategic plans for the region in alignment with the overall

company objectives & sales targets. This involves setting goals, objectives, and performance metrics.

2. Operational Efficiency: Ensuring that operations within the region are efficient and effective. This includes

optimizing processes, streamlining workflows, and identifying areas for improvement to enhance productivity.

3. Budgeting and Cost Control: Managing the region's operational budget and resources effectively. This involves

analyzing Sales data, controlling costs, and making decisions to maximize sales profitability while maintaining

quality standards.

4. Team Management: Leading and managing a team of operations staff within the region. This includes hiring

and training employees, setting performance expectations, providing feedback, and fostering a positive work

environment.

5. Performance Monitoring: Monitoring and evaluating the performance of operations within the region. This

involves analyzing key performance indicators (KPIs), identifying trends, and implementing corrective measures

when necessary.

6. Quality Assurance: Ensuring that products or services meet the required quality standards. This includes

implementing quality control procedures, conducting audits, store visits, and addressing any quality issues that

arise.

7. Compliance and Risk Management: Ensuring compliance with relevant regulations, policies, and SO

procedures. Assessing risks, and implementing measures to mitigate them.

8. Communication and Collaboration: Facilitating effective communication and collaboration between different

departments, teams, and stakeholders within the region & SO office. This includes coordinating with other

regional managers, sharing best practices, and fostering a cohesive working environment.

9. Customer Relationship Management: Building and maintaining strong relationships with customers or clients

within the region. This involves understanding their needs, addressing any concerns, and working towards

customer satisfaction and retention.

10. Reporting and Analysis: Generating regular reports on operational performance, Target Distribution, Weekly

reporting, Monthly reporting, competitor analysis, financial metrics, and other relevant data. This includes

presenting findings to senior management and using the information to make data-driven decisions.

Overall, a regional operations manager plays a crucial role in driving operational excellence, managing resources

efficiently, and ensuring that the company's operations meet or exceed customer expectations within their assigned

region

Preferred Industry

Skincare/Make up/ Retail

Job Types: Full-time, Permanent

Pay: Up to ?1,200,000.00 per year

Schedule:

• Day shift

Application Question(s):

• Industry-Skincare/Make up/ Retail?

Education:

• Bachelor's (Preferred)

Experience:

• total work: 7 years (Preferred)

Work Location: On the road