Job Description

Job description

Job Title : Store Assistant
Location : Jhakan, Dehradun

Overview

The Store Assistant will support the Store Manager in the day-to-day operations of the store. This includes maintaining stock, ensuring a clean and organized store environment, assisting customers with inquiries, processing transactions, and supporting other team members. The role requires strong communication skills, attention to detail, and a customer-focused attitude.

Key Responsibilities :

• Customer Service :
• Greet customers as they enter the store and provide assistance with product selection.
• Answer customer queries, resolve complaints, and ensure a pleasant shopping experience.
• Assist in handling customer returns and exchanges in a polite and efficient manner.
• Inventory Management :
• Assist in the receiving, stocking, and organizing of inventory.
• Monitor stock levels and ensure shelves are adequately stocked at all times.
• Perform regular inventory checks and report discrepancies to the Store Manager.
• Assist in ordering and replenishing inventory as needed.
• Sales and Transactions :
• Operate the cash register and handle transactions accurately.
• Assist customers with online orders, returns, and loyalty programs if applicable.
• Process payments and issue receipts efficiently.
• Store Maintenance :
• Keep the store clean, organized, and visually appealing.
• Assist in setting up and arranging displays according to company standards.
• Ensure compliance with safety and security protocols.
• Team Support :
• Work closely with the Store Manager and other team members to ensure smooth store operations.
• Provide support during busy periods, such as sales or promotions.
• Assist in staff training and onboarding as required.
• Reporting :
• Keep the Store Manager informed of any operational issues or customer concerns.
• Assist in preparing daily sales reports, inventory logs, and other necessary documentation.

Skills and Qualifications :

• Education : High school diploma or equivalent (some positions may require additional qualifications).
• Experience : Prior experience in retail, customer service, or a related field is preferred but not mandatory.
• Skills :
• Excellent communication and interpersonal skills.
• Basic math and computer skills for handling transactions and inventory.
• Strong attention to detail and organizational skills.
• Ability to work in a team and independently.
• Flexibility to work on weekends, holidays, and shift schedules as needed.

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Experience:

• Retail sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Experience:

• Retail sales: 1 year (Required)
• FMCG: 1 year (Required)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person